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Updated Date: April 13 2024 This Privacy Policy applies to information about you that ONE Agency, LLC. (“ONE Agency”, “we”, “our”, “us”) may obtain when you visit www.oneagency.com (“This Site”). This Privacy Policy describes how we may collect, use, or share information about you; your choices regarding our use of your information; how we safeguard such information; and how you may contact us regarding our privacy practices. By visiting or otherwise using the Site, you agree to the Site Terms of Use https://oneagency.com/terms-conditions/ and consent to ONE Agency’s data collection, use, and disclosure practices, and other activities as described in this Privacy Policy. If you do not agree and consent, please discontinue use of the Site.

I. LINKS TO OTHER SITES

A. Information you provide. We may obtain information that you provide directly to us when you interact with the Site (e.g., when you place an order). This information may include personal information, which is information that can be used to identify you individually, such as your name, email address, phone number, payment information, and company affiliation. B. Information collected automatically. We may also collect certain information automatically including IP addresses, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, and pages viewed using various tools and technologies such as cookies and web server logs. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Many web browsers are set to accept cookies by default, but you may be able to set your browser to notify you before you receive a cookie, or to remove or reject cookies. Please note that if you disable cookies, you may not be able to use certain features of this Site or other websites and disabling cookies may invalidate opt outs that rely on cookies to function. We may combine certain automatically-collected information with other information we obtain about you, which may include data we obtain from third parties. Please note that we or third parties may collect personal information about your online activities over time and across different devices and online properties when you use the Site. Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, the Site is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, visit www.allaboutdnt.com.

III. USE OF PERSONAL INFORMATION

We may use personal information we collect through This Site for:

• Facilitating and personalizing your user experience;

• Assessing and responding to your requests, inquiries, or job applications;

• Processing your transactions;

• Communicating or marketing to you;

• Monitoring and analyzing trends, usage, and activities of visitors and users of the Site;

• Improving the Site;

• Preventing, investigating, identifying, or taking any other action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our policies;

• Complying with applicable laws, regulations, or legal process as well as industry standards and our company policies; or

• Any other purpose, with your consent.

IV. INFORMATION SHARING

This Site may release account and any other personal information when we believe release is appropriate to respond to a subpoena or otherwise comply with the law; or protect the rights, property, or safety of This Site or others. This may include exchanging information with other companies and organizations for fraud protection. This Site uses Google AdWords and the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the ONE Agency website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. We may also share your personal information with third-party service providers assisting us in carrying out our services. Third-party service providers are not meant to use personal information except as necessary to provide the relevant services to us. In the event of a business transaction, such as if we sell or transfer all or a portion of our business or assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction, including negotiations of such transactions), we reserve the right to disclose any information we obtain through This Site. You acknowledge that such transfers may occur and are permitted by and subject to this Privacy Policy

V. CONSUMER CHOICE AND ACCESS

A. Opting Out. We may use third-party technology to collect and use data in connection with interest-based advertising. These third-party ad technology companies and advertisers may use, store, or access cookies, web beacons, and other storage technologies to collect or receive information from the Site and elsewhere on the Internet and use that information to provide advertising services to us, including interest-based advertising or advertisements targeted to your interests delivered over time and across online services and devices. We may use certain third-party web analytics services, including Google Analytics, to help us understand and analyze how visitors use the Site and to serve ads on our behalf across the Internet. We’ve implemented Google Analytics Advertising Features such as remarketing with analytics, interest-based advertising, demographics and interests reporting, user segment analysis, and impression reporting)]. We and third-party vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to deliver advertisements, create a profile of you, measure your interests, detect your demographics, detect your location, personalize content. To find out more about how these third-party analytics services manage the privacy of information in conjunction with delivering ads online and how to opt-out of information collection by these networks, visit www.youradchoices.com and www.networkadvertising.org. For more information on how Google Analytics uses data collected through the Site, visit www.google.com/policies/privacy/partners. To opt out of Google Analytics cookies, visit adssettings.google.com and tools.google.com/dlpage/gaoptout. Please note that we do not control how third parties manage their opt-out processes. B. Accessing Consumer Information. In order to ensure full access to your persona data, we employ the following methods for making a request for access to your personal data, as well as submit a request to remove any identifiable personal data: via Toll Free Number at 1-855-718-2272 or via Email to [email protected]. Please ensure that you provide the needed information to properly validate your identity or the identity of the party you represent. A clear request to view or to delete must be included in the content of your message. Any request to delete information must be confirmed via a follow up message. The required identification information is as follows.

• First Name

• Last Name

• Email address

• Phone Number

Or Via postal letter: Requests can also be made via letter to, 5900 Lake Ellenor Dr Suite 300 Orlando, FL 32809, USA Attn: Privacy Requests ONE Agency

VI. SECURITY

This Site employs industry standard security measures to ensure the security of all data. Any data that is stored on This Site’s servers is treated as proprietary and confidential and is not available to the public. This Site allows access to this data only to those employees or third parties who have a need to know such information for the purpose of effectively delivering This Site’s products and services by means of user login and password requirements. No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of This Site to intercept or access transmissions or private communications unlawfully. While we strive to protect your PII, This Site cannot ensure or warrant the security of any information you transmit to us. You acknowledge and assume this risk when communicating with This Site.

VII. CONSENT AND CHANGES

This Site may find it necessary or be legally obligated to update this Privacy Policy from time to time. When we do, we will post those changes on this page and update the effective date so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. Except as otherwise required by law, modifications to this Privacy Policy will not affect the privacy of data collected by This Site prior to the effective date of the policy change.

VIII. PERSONAL INFORMATION OF MINORS

This site and its services and not intended or targeted towards minors. This includes all minors below the age of 18 years of age. Any submission of a minor’s information without affirmative authorization is in direct violation of this policy and the terms and conditions.

IX. CALIFORNIA PRIVACY RIGHTS

A. The California Consumer Privacy Act. This California Consumer Act Privacy Notice (“CCPA Notice”) applies to “Consumers” as defined by the California Consumer Privacy Act (“CCPA”). For the purpose of this CCPA Notice, personal information applies to “Personal Information” as defined by the CCPA (also referred to herein as “PI”). We collect the following categories of PI and share those categories of PI with the corresponding categories of third parties as set forth in the table below.

We collect this PI from a variety of social media platforms and big data companies for the purposes of designing more personalized advertising content elated to your needs, wants and desires. In addition, we may collect, use and disclose your PI as required or permitted by applicable law, or as directed by you, in accordance with this Privacy Policy. We do not “sell” personal information that we collect from you, in accordance with the definition of “sell” in the CCPA, and will treat personal information we collect from you as subject to a do not sell request. There is not yet a consensus as to whether third party cookies and tracking devices associated with our websites and mobile apps may constitute a “sale” of your PI as defined by the CCPA. You can exercise control over browser-based cookies by adjusting the settings on your browser. We do not represent that these third-party tools, programs or statements are complete or accurate. Some browsers have signals that may be characterized as do not track signals, but we do not understand them to operate in that manner or to indicate a do not sell expression by you so we currently do not recognize these as a do not sell request. We understand that various parties are developing do not sell signals and we may recognize certain such signals if we conclude such a program is appropriate. California Consumers have the right to exercise the privacy rights under the CCPA. California Consumers may exercise these rights via an authorized agent who meets the agency requirements of the CCPA. Any request you submit to us is subject to an identification and residency verification process (“Verifiable Consumer Request”). We will not fulfill your CCPA request unless you have provided sufficient information for us to reasonably verify you are the Consumer about whom we collected PI. Please follow the instructions outlined below and respond to any follow up inquiries we may make. You may also obtain information on how to make, and may submit, a request by asking a manager at any of our California retail locations. Some personal information we maintain about Consumers is not sufficiently associated with enough personal information about the Consumer for us to be able to verify that it is a particular Consumer’s personal information (e.g., clickstream data tied only to a pseudonymous browser ID). As required by the CCPA, we do not include that personal information in response to Verifiable Consumer Requests. If we cannot comply with a request, we will explain the reasons in our response. We will make commercially reasonable efforts to identify Consumer PI that we collect, process, store, disclose, and otherwise use and to respond to your California Consumer privacy rights requests. We will typically not charge a fee to fully respond to your requests, but we may charge a reasonable fee, or refuse to act upon a request, if your request is excessive, repetitive, unfounded, or overly burdensome. To make a request according to your rights to know or to request deletion of your PI set forth below, we employ the following methods

1. Via Toll Free Number at 1-855-718-2272

2. Via Email to [email protected]. Please ensure that you provide the needed information to properly validate your identity or the identity of the party you represent. A clear request to view or to delete must be included in the content of your message. Any request to delete information must be confirmed via a follow up message. The required identification information is as follows.

   • First Name

   • Last Name

   • Email Address

   • Phone Number

3. Or Via postal letter: Requests can also be made via letter to, 5900 Lake Ellenor Dr Suite 300 Orlando, FL 32809, USA

Attn: Privacy Requests ONE Agency For your specific pieces of information, as required by the CCPA, we will apply heightened verification standards above and may exclude any information of which you cannot meet those standards. If we cannot verify your identity with a reasonable degree of certainty, we will not deliver the category information. You have the right to send us a request, no more than twice in a twelve-month period, for any of the following for the period that is twelve months prior to the request date:

• The categories of PI we have collected about you.

• The categories of sources from which we collected your PI.

• The business or commercial purposes for our collecting or selling your PI.

• The categories of third parties to whom we have shared your PI.

• The specific pieces of PI we have collected about you.

• A list of the categories of PI disclosed for a business purpose in the prior 12 months, or that no disclosure occurred.

• A list of the categories of PI sold about you in the prior 12 months, or that no sale occurred. If we sold your PI, we will explain:

  • The categories of your PI we have sold.

  • The categories of third parties to which we sold PI, by categories of PI sold for each third party.

You have the right to make or obtain a transportable copy, no more than twice in a twelve-month period, of your PI that we have collected in the period that is 12 months prior to the request date and are maintaining. Please note that PI is retained by us for various time periods, so we may not be able to fully respond to what might be relevant going back 12 months prior to the request. Except to the extent we have a basis for retention under CCPA, you may request that we delete your PI that we have collected directly from you and are maintaining. Note also that we are not required to delete your PI that we did not collect directly from you. You may alternatively exercise more limited control of your PI by instead exercising one of the following more limited opt-outs: [List things such as commercial email opt-out] or [insert other options available]. B. Shine the Light. California law permits customers in California to request certain details about how their personal information is shared with third parties and, in some cases, affiliates if that personal information is shared for those third parties’ and affiliates’ own direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. Californians may request information about our compliance with this law by contacting us at [email protected] or: ONE Agency 5900 Lake Ellenor Dr Suite 300 Orlando, FL 32809 To make a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident, and provide your current California address to which we will send our response. Your inquiry must specify “California Privacy Rights Request” in the subject line of the email or the first line of the letter and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year.

X. INFORMATION FOR USERS OUTSIDE THE UNITED STATES

If you are visiting This Site from outside the United States, please be aware that information we obtain about you will be processed in the United States or in other jurisdictions. By using This Site, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.

XI. CONTACT INFORMATION

You may direct comments or questions regarding this Privacy Policy via email to [email protected].

Updated Date: 04/13/2024

• I agree to send my information to ONE Agency, who agrees to use it according to their privacy policy as detailed at https://oneagency.com/privacy-policy/

• I acknowledge that regardless of any prior election to the contrary, I authorize a ONE Agency representative to contact me by phone with advertisements at the e-mail and telephone number that I provided, including through autodialed calls, prerecorded messages as well as text/SMS messaging. I understand that standard rates may apply.

• I agree to be contacted via any internet-based platform with information about this and other promotions offered by ONE Agency.

• I understand that I may change these permissions at any time.

• I understand that in order to be eligible for some offers there may be additional requirements such as, I or the company that I am authorized to legally represent, either owns or operates a functional website.

• I understand that any offer is for individuals whom are categorized as “adults” meaning 18 years of age or older. Any information submitted by a minor is in violation of these terms.

• I acknowledge that I have read, fully understand and agree to the terms & conditions above.

ONE Agency, LLC. operates this site to provide online access to information about ONE Agency, LLC. and the products, services, and opportunities we provide (the “service”). By accessing and using this site, you agree to each of the terms and conditions set forth herein (“terms of use”).

Additional terms and conditions applicable to specific areas of this site or to particular content or transactions are also posted in particular areas of the site and, together with these terms of use, govern your use of those areas, content or transactions. these terms of use, together with applicable additional terms and conditions, are referred to as this “agreement”.

ONE Agency, LLC. reserves the right to modify this agreement at any time without giving you prior notice. your use of the site following any such modification constitutes your agreement to follow and be bound by the agreement as modified. The last date these terms of use were revised is set forth below.

1. Use of Site.

You may use the service, the site, and the information, writings, images and/or other works that you see, hear or otherwise experience on the site (singly or collectively, the “content”) solely for your non-commercial, personal purposes and/or to learn about ONE Agency, LLC. products and services. No right, title or interest in any content is transferred to you, whether as a result of downloading such content or otherwise. ONE Agency, LLC. reserves complete title and full intellectual property rights in all content. Except as expressly authorized by this agreement, you may not use, alter, copy, distribute, transmit, or derive another work from any content obtained from the site or the service, except as expressly permitted by the terms of use.

2. Copyright.

The site and the content are protected by u.s. and/or foreign copyright laws, and belong to ONE Agency, LLC. or its partners, affiliates, contributors or third parties. The copyrights in the content are owned by ONE Agency, LLC. or other copyright owners who have authorized their use on the site. you may download and reprint content for non-commercial, non-public, personal use only. If you are browsing this site as an employee or member of any business or organization, you may download and reprint content only for educational or other non-commercial purposes within your business or organization, except as otherwise permitted by ONE Agency, LLC.

3. Trademarks.

You are prohibited from using any of the marks or logos appearing throughout the site without permission from the trademark owner, except as permitted by applicable law.

4. Links to Third-Party Websites.

Links on the site to third party web sites or information are provided solely as a convenience to you. If you use these links, you will leave the site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by ONE Agency, LLC. of the third party, the third-party web site, or the information contained therein. ONE Agency, LLC. is not responsible for the availability of any such web sites. ONE Agency, LLC. is not responsible or liable for any such web site or the content thereon. If you use the links to the web sites of ONE Agency, LLC. affiliates or service providers, you will leave the site, and will be subject to the terms of use and privacy policy applicable to those web sites.

5. Downloading Files.

ONE Agency, LLC. cannot and does not guarantee or warrant that files available for downloading through the site will be free of infection by software viruses or other harmful computer code, files or programs.

6. Software.

Any software available for download via the site is the copyrighted work of ONE Agency, LLC. and/or its licensors. Use of such software is governed by the terms of the end user license agreement that accompanies or is included with the software. Downloading, installing, and/or using any such software indicates your acceptance of the terms of the end user license agreement.

7. Disclaimer of Warranties.

ONE Agency, LLC. makes no express or implied warranties, representations or endorsements whatsoever with respect to the site, the service or the content. ONE Agency, LLC. expressly disclaims all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, with regard to the site, the service, the content, and any product or service furnished or to be furnished via the site. ONE Agency, LLC. does not warrant that the functions performed by the site or the service will be uninterrupted, timely, secure or error-free, or that defects in the site or the service will be corrected. ONE Agency, LLC. does not warrant the accuracy or completeness of the content, or that any errors in the content will be corrected. The site, the service and the content are provided on an “as is” and “as available” basis.

8. Limitation of Liability.

In no event will ONE Agency, LLC. be liable for any damages whatsoever, including, but not limited to any direct, incidental, consequential, special, exemplary or other indirect damages arising out of (i) the use of or inability to use the site, the service, or the content, (ii) any transaction conducted through or facilitated by the site; (iii) any claim attributable to errors, omissions, or other inaccuracies in the site, the service and/or the content, (iv) unauthorized access to or alteration of your transmissions or data, or (v) any other matter relating to the site, the service, or the content, even if ONE Agency, LLC. has been advised of the possibility of such damages. If you are dissatisfied with the site, the service, the content, or with the terms of use, your sole and exclusive remedy is to discontinue using the site. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, some of the above limitations may not apply to you. In such states, ONE Agency, LLC’s liability is limited and warranties are excluded to the greatest extent permitted by law, but shall, in no event, exceed $100.00.

9. Indemnification.

You understand and agree that you are personally responsible for your behavior on the site. You agree to indemnify, defend and hold harmless ONE Agency, LLC. its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers to the service from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of your use, misuse, or inability to use the site, the service, or the content, or any violation by you of this agreement.

10. User Conduct.

You agree to use the site only for lawful purposes. you agree not to take any action that might compromise the security of the site, render the site inaccessible to others or otherwise cause damage to the site or the content. You agree not to add to, subtract from, or otherwise modify the content, or to attempt to access any content that is not intended for you. You agree not to use the site in any manner that might interfere with the rights of third parties.

11. Unsolicited Idea Submission Policy.

ONE Agency, LLC. or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, marketing strategies, new or improved products, technologies, services, processes, materials, or new product names. We have found this policy necessary in order to avoid misunderstandings should ONE Agency, LLC’s business activities bear coincidental similarities with one or more of the thousands of unsolicited ideas offered to us. Please do not send your unsolicited ideas to ONE Agency, LLC. or anyone at ONE Agency, LLC. if, in spite of our request that you not send us your ideas, you still send them, then regardless of what your posting, email, letter, or other transmission may say, (1) your idea will automatically become the property of ONE Agency, LLC. without any compensation to you; (2) ONE Agency, LLC. will have no obligation to return your idea to you or respond to you in any way; (3) ONE Agency, LLC. will have no obligation to keep your idea confidential; and (4) ONE Agency, LLC. may use your idea for any purpose whatsoever, including giving your idea to others. However, ONE Agency, LLC. does welcome feedback regarding many areas of ONE Agency, LLC’s existing businesses that will help satisfy customer’s needs, and feedback can be provided through the many listed contact areas on the site. Any feedback you provide shall be deemed a submission under the terms in the user supplied information section above.

12. User Supplied Information.

ONE Agency, LLC. does not want to receive confidential or proprietary information from you via the site. You agree that any material, information, or data you transmit to us or post to the site (each a “submission” or collectively “submissions”) will be considered non confidential and non-proprietary. For all submissions, (1) you guarantee to us that you have the legal right to post the submission and that it will not violate any law or the rights of any person or entity, and (2) you give ONE Agency, LLC. the royalty-free, irrevocable, perpetual, worldwide right to use, distribute, display and create derivative works from the submission, in any and all media, in any manner, in whole or in part, without any restriction or responsibilities to you.

13. Password Security.

If you register to become a ONE Agency member, you are responsible for maintaining the confidentiality of your member identification and password information, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your member identification and password.

14. General Provisions.

a. Entire agreement/no waiver. these terms of use constitute the entire agreement of the parties with respect to the subject matter hereof. No waiver by ONE Agency, LLC. of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

b. Correction of errors and inaccuracies. The content may contain typographical errors or other errors or inaccuracies and may not be complete or current. ONE Agency, LLC. therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the content at any time without prior notice. ONE Agency, LLC. does not, however, guarantee that any errors, inaccuracies or omissions will be corrected.

c. Enforcement/ choice of law/ choice of forum. If any part of this agreement is determined by a court of competent jurisdiction to be invalid or unenforceable, it will not impact any other provision of this agreement, all of which will remain in full force and effect. Any and all disputes relating to this agreement, ONE Agency, LLC’s privacy policy, your use of the site, any other ONE Agency, LLC. web site, the service, or the content are governed by, and will be interpreted in accordance with, the laws of the state of Florida, without regard to any conflict of laws provisions.